Privacy Notice

This notice was last updated on 6 February 2024. We may change this notice from time to time, so please check this page for updates.

We are committed to respecting your data privacy and we avoid collecting information from our products that could identify you as an individual wherever possible. Please note, however, that using our licensing feature does result in us collecting Personally Identifiable Information.

1. Who are we?

We are Diffblue Limited, AI for Code. We are a company registered in England and Wales number 09958102, with our registered office at Diffblue Ltd, 16c Worcester Place, Oxford, OX1 2JW, UK. We are the controller of the data described in this notice.

2. What data do we collect?

We collect two different types of data: licensing data and telemetry data / error reporting.

2.1 Licensing

As part of our license verification process, to identify unique devices and users we collect information on the following hardware components to generate a unique identity key per device. The hardware components are:

  • Motherboard

  • Processor (CPU)

  • Hard disks or other similar storage units.

We store the following data:

The license management technology used by Diffblue is provided by LicenseSpring. Please click here to see the LicenseSpring privacy notice.

When deployed in a Continuous Integration environment, Diffblue collects the following additional information from environment variables to verify license entitlement:

The CI pipeline license information collection technology used by Diffblue is provided by MixPanel. Please click here to see the MixPanel privacy notice.

Users of Diffblue Cover Enterprise Edition who have the offline licensing option, can activate Diffblue Cover offline such that none of this information is collected.

2.2 Telemetry data / error reporting

By default Diffblue collects telemetry data and error reports to guide future product improvements. The data is sent to Diffblue over an encrypted HTTPS connection.

Telemetry/error report collection by Diffblue is mandatory in Community and Teams edition; telemetry/error report collection can be disabled in Enterprise Edition according to the following instructions:

The telemetry collection and processing technology used by Diffblue is provided by MixPanel. Please click here to see the MixPanel privacy notice.

The error reporting collection and processing technology used by Diffblue is provided by Sentry. Please click here to see the Sentry privacy notice.

Telemetry data collection:

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Temporary exception telemetry data collection (Cover versions 2024.06.01 to 2024.07.03 only, triggered on exception):

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Error report data collection:

3. Security

While we cannot guarantee the security of the data, we have implemented generally accepted technical and organizational measures to protect all data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure and unauthorized access, taking into account the nature of the data and the associated risks.

4. Contact

If you have any questions about this notice or our handling of data, please contact us at legal@diffblue.com or by writing to:

Head of Legal, Diffblue Limited, 16c Worcester Pl, Oxford OX1 2JJ

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