Legal > Privacy Notice
Privacy Notice
This notice was last updated on 19 October 2021. We may change this notice from time to time, so please check this page for updates.
We are committed to respecting your data privacy and we avoid collecting information from our products that could identify you as an individual wherever possible. Please note, however, that using our licensing feature does result in us collecting Personally Identifiable Information.
1. Who are we?
We are Diffblue Limited, AI for Code. We are a company registered in England and Wales number 09958102, with our registered office at 10 St. Ebbes Street, Oxford, OX1 1PT, UK. We are the controller of the data described in this notice.
2. What data do we collect?
We collect three different types of data: licensing data, anonymous telemetry data and error reporting.
2.1 Licensing Data
Please note that if you are using the Community Edition of our IntelliJ Plugin, no licensing data is collected.
As part of our licensing, we need to collect information on the following hardware components to generate a unique identity key per device. This is to ensure that each occurrence of our product has its own licence. The hardware components are:
- Motherboard
- Processor (CPU)
- Hard disks or other similar storage units.
We also store the following data for our licensing:
- User name
- Email address.
We use LicenceSpring, which stores the following data:
Device details
| Type |  |
| First activated | Date and Time |
| Last checked | Date and Time |
| Status | e.g. Active |
| OS | e.g. Apple macOS Big Sur 11.6 |
| SDK Build | e.g. Java SDK 2.4.8 |
| App version | If appropriate |
| Hostname | e.g. DB2034 |
| External IP address | x.xx.xxx.xxx |
| IP address | xxx.xxx.x.xxx |
| Mac address | xx:xx:xx:xx:xx:xx |
| Is virtual machine | Yes/No |
| VM info | If appropriate |
| Hardware ID | XXX-XXX-XXX-XXX-XXX-XXX-XXX-XXX |
Licence details
| Product | e.g. Diffblue Cover |
| Licence Type | e.g. Perpetual |
| Expiration Date | date |
| Valid Duration | date range |
| Status | e.g. Active |
| Created on | Date and Time |
| Activated on | Date and Time |
| Last checked | Date and Time |
| Last updated | Date and Time |
| Max activations | x |
| Times activated | x |
| Transfer count | x |
| Is Trial | Yes/No |
| Authorization method | e.g. Licence key |
| Prevent virtual machine | Yes/No |
| Note | Hardware ID |
Please click here to see LicenseSpring’s privacy notice.
2.2 Telemetry Data
Diffblue collects optional telemetry data about your usage of Diffblue products to improve them. The data is sent to Diffblue over an encrypted HTTPS connection. It is enabled by default and you can turn it off as described below, though we hope that you will agree to share the data to help us build a better product. We do not sell the data or make it available to third parties – it is only ever used internally at Diffblue.
We use MixPanel for telemetry data - please click here to see MixPanel’s privacy notice.
Here’s what we collect, with examples, and how it’s used:
| Data point | Example | Usage |
|---|---|---|
| Compute Environment data collection | ||
| First 3 octets of Public IP address | 104.18.120 | From this we infer approximate location (e.g. New York), to prioritize language and product support |
| Random Anonymous UUID | 697764c3-657d-4c93-9a14-7f701173a690 | So that we can see how a particular instance of the product is used over time |
| Operating system version | Apple macOS 10.14.6 (Mojave) build 18G103 | Prioritize OS support |
| CPU ID string | Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz | Guide decisions on product performance |
| System RAM in bytes | 4294430720 | Guide decisions on product performance |
| Diffblue Cover Version | 2019.12.b | Understand how versions are being used |
| IDE version *(IntelliJ plugin only)* | 2019.2.1 IC-191.6707.61 | Prioritize IDE support |
| Data collection - Diffblue Cover CLI | ||
| Application start time | Wed, 04 Nov 2020 15:02:27 GMT | Analyze performance and product usability |
| Application exit time | Wed, 04 Nov 2020 15:19:17 GMT | Analyze performance and product usability |
| Indexing start time | Wed, 04 Nov 2020 15:02:27 GMT | Analyze performance and product usability |
| Indexing end time | Wed, 04 Nov 2020 15:10:22 GMT | Analyze performance and product usability |
| Analysis start time | Wed, 04 Nov 2020 15:02:27 GMT | Analyze performance and product usability |
| Analysis end time | Wed, 04 Nov 2020 15:19:17 GMT | Analyze performance and product usability |
| Number of tests generated | 42 | Product usefulness and preferred workflow |
| Output codes from analysis | E009, R003, T002, V002 | Product robustness and preferred workflow |
| Data collection - Diffblue Cover IntelliJ Plugin | ||
| When the IDE is started | Wed, 04 Nov 2020 15:02:27 GMT | Analyze performance and product usability |
| When the IDE is shutdown | Wed, 04 Nov 2020 21:33:45 GMT | Analyze performance and product usability |
| When the Plugin is uninstalled | Fri, 06 Nov 2020 09:33:45 GMT | Analyze performance and product usability |
| Indexing start time | Wed, 04 Nov 2020 15:02:27 GMT | Analyze performance and product usability |
| Indexing end time | Wed, 04 Nov 2020 15:07:13 GMT | Analyze performance and product usability |
| Analysis start time | Wed, 04 Nov 2020 15:10:31 GMT | Analyze performance and product usability |
| Analysis end time | Wed, 04 Nov 2019 15:19:27 GMT | Analyze performance and product usability |
| Number of tests generated | 42 | Product usefulness and preferred workflow |
| Output codes from analysis | E009, R003, T002, V002 | Product robustness and preferred workflow |
How to turn off telemetry data collection
2.3 Error Reporting
For the IntelliJ Plugin Community Edition only:
We automatically create error reports, if errors have occurred, using Sentry. These reports require the following data to be collected:
| Data | Example | Usage |
| Stack trace | - | Debugging |
| The release version | e.g. 2021.10.01-community | Understand how versions are being used |
| Anonymised user id | e.g. 38b4a23b-e46f-43c2-8b98-e829c5d7182d | So that we can see how a particular instance of the product is used over time |
| IDE version | e.g. 2021.2 IC-212.4746.92 | Prioritize IDE support |
| Java runtime version | e.g. 11.0.11+9-b1504.13 | Understand how versions are being used |
| Number of CPUs | e.g. 8 | Guide decisions on product performance |
| Memory | Free, Max and Total | Guide decisions on product performance |
| OS | e.g. macOS X | Prioritize OS support |
Report sending can be disabled if required, by navigating to Tools > Diffblue Cover > About and deselecting the relevant checkbox.
3. Security
While we cannot guarantee the security of the data, we have implemented generally accepted technical and organizational measures to protect all data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure and unauthorized access, taking into account the nature of the data and the associated risks.
4. Contact
If you have any questions about this notice or our handling of data, please contact us at legal@diffblue.com or by writing to Head of Legal, Diffblue Limited, 10 St. Ebbes Street, Oxford, OX1 1PT, UK